For Patients

• Health Card.
• Medication bottles, medication blister pack or detailed medication list.
• Family members with questions or someone to assist in translation, if necessary
• Any recorded out-of-office (home, pharmacy, etc) blood pressure readings

• Dr. Pandeya sees patients on a referral basis. For a new patient consultation, your doctor will send a referral request to us with the relevant clinical information and patient record.
• In advance of your visit, the office will send a requisition for relevant blood and urine testing and perhaps imagining depending on the type of referral. It is your best interest to have these investigations completed before the visit in order to facilitate your consult with Dr. Pandeya.
• At your visit, Dr. Pandeya and his staff will take a relevant history and examination. You may receive a call from Dr. Pandeya’s Nurse in advance to facilitate the information gathering prior to the actual consultation. After the consultation, Dr. Pandeya will determine the need for any additional blood tests, imaging, or other investigations depending on the assessment, and will advise on an appropriate management and treatment plan.

• Dr. Pandeya and his staff triage/prioritize referrals based on the clinical status, stability or severity of disease.
• Routine appointments are generally seen within three months.
• Urgent or emergent appointments will always be expedited and will be seen sooner, often as an add-on in the day, or in the Kidney Clinic or Emergency Department at Oakville-Trafalgar Memorial Hospital as warranted.

• For follow-up visits, the next appointment will be made at the time you are checking out from your appointment. You generally receive a requisition for bloodwork and urine samples to be done in advance of your next visit. The staff will advise if the timing of investigations should differ.
• If you were first seen in hospital, you should contact Dr. Pandeya’s office for a follow-up appointment upon discharge. The timing of the appointment will depend on the course in hospital and status of your health at that time?

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• For a new consultation, you should plan for the consult to be completed in approximately one hour.
• Dr. Pandeya and his staff respect your time and their goal is to efficiently move you through the appointment process. Due to unanticipated patient circumstances or urgent matters that arise on occasion, the visit duration may be longer.

• We advise that you go for your laboratory testing preferably one to two weeks before your scheduled appointments to allow for adequate processing time of results. We endeavor to contact you one week in advance of your appointments as a courtesy reminder.

• A Gamma Dynacare or Life Labs laboratory facility that is most convenient for you is preferable. If you do not have a facility that you are familiar with we can assist you in locating a facility. 
• If you are a hospital Kidney Clinic patient, you may have your bloodwork at the hospital out-patient laboratory.

• Free parking is available around the building complex. Our office is located in the Oakville Corporate Centre on the southwest corner of Dorval Drive and Wyecroft Road
• Please note that the parking entrance is via Wyecroft Road.
• We recommend arriving 15 minutes prior to your appointment as the parking lot does get full at times particularly during winter with snowplowing.

• Yes. The sidewalk on the west entrance is wheelchair accessible. ie.not on the Dorval Drive side of the building

• Refills should generally be done by your family physician. However, on occasion we recognize this may not be as convenient if you are attending an appointment. At other times, your family physician may not routinely prescribe a medication that Dr. Pandeya has prescribed and Dr. Pandeya will renew those prescriptions. It is generally preferable that you ask your pharmacy to contact us for refill requests. Every attempt will be made to respond to renewal requests within two business days.

• The Multi-care Kidney Clinic in the hospital is staffed with multiple disciplines including nurses, pharmacists, dietitians and social workers. The multidisciplines are vital in assisting Dr. Pandeya in a team effort to deliver appropriate care to patients with kidney disease who
  • Have kidney function which has declined to a certain level
  • Have a higher risk of having progression in kidney disease
  • Have a particular diagnosis

• Dr. Pandeya has his hospital practice based out of the Oakville-Trafalgar Memorial Hospital and services all three sites of Halton Healthcare [Oakville, Milton, Georgetown], as well as Joseph Brant Hospital.

• Dr. Pandeya rotates on hospital service with his other Nephrology colleagues on a one-week-in-three basis.
• If you are hospitalized and are in need of Nephrology care, your team will consult the Nephrologist-on call who will consult with the referring physician. If Dr. Pandeya is not the on-call Nephrologist, please advise the on-call Nephrologist who will contact Dr. Pandeya. Dr. Pandeya will then relay relevant information to the on-call Nephrologist.
• At the time of discharge, contact Dr. Pandeya’s office to see whether or not a change to your previously scheduled appointment is necessary.

• Yes. There is public transit via Oakville Transit

• If you are not sure what the difference is between a nephrologist and urologist, you are not alone. Many people are unsure of the difference between the two. A Nephrologist is a specialist in the medical side of treating kidney disease and focus on how the kidneys work and evaluate the function of the kidneys, whereas a Urologist is a surgical specialty, mainly concerned with anatomical kidney problems and deal with the rest of the urinary tract including the ureters, bladder, urethra and prostate as well. These two paths cross quite often and, depending on the problem, it is possible that you will need a nephrologist, a urologist or both depending on the condition(s) you may present with.